New Customer-Portal

Minimum requirement Browser version

The updated Customer Portal will support exclusively the following Browser Versions:

  • Microsoft Internet-Explorer – IE 11
  • Mozilla Firefox 57 (52 ESR-Version)
  • Google Chrome 63

Due to IT-Security older Browser-Versions than the above mentioned ones are no longer suitable for running a save System. In case you are using an older version to run the customer portal, please note that this can lead to significant disruptions of the functioning of the system. In order to avoid disruptions or malfunctions, we recommend to download or implement a Browser version that meets above mentioned criteria.


New features GASPORTAL:
Informations for Balancing Group Manager

The innovations of the new GASPORTAL will be explained in the following linked video:

GASPOOL is going to conduct a tender for the adjusted product Long Term Options. The tender starts in November 2019. You will find more informations here.

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The Name of the german-wide Market Area Manager will be Trading Hub Europe. The german TSO published a press release, you can find on the project website.

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GASPOOL Balancing Services GmbH has now published the new neutrality charges and fees it has set for its market area with effect from 1 October 2019.

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