New Customer-Portal

Minimum requirement Browser version

The updated Customer Portal will support exclusively the following Browser Versions:

  • Microsoft Internet-Explorer – IE 11
  • Mozilla Firefox 57 (52 ESR-Version)
  • Google Chrome 63

Due to IT-Security older Browser-Versions than the above mentioned ones are no longer suitable for running a save System. In case you are using an older version to run the customer portal, please note that this can lead to significant disruptions of the functioning of the system. In order to avoid disruptions or malfunctions, we recommend to download or implement a Browser version that meets above mentioned criteria.


New features GASPORTAL:
Informations for Balancing Group Manager

The innovations of the new GASPORTAL will be explained in the following linked video:

GASPOOL Balancing Services GmbH has now published the new neutrality charges and fees it has set for its market area with effect from 1 October 2019.

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Invitation to the 3rd market dialogue on 5. November in Düsseldorf

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GASPOOL publishes new Balancing Group Contract Terms & Conditions, valid from 1 June 2019.

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