New Customer-Portal

Minimum requirement Browser version

The updated Customer Portal will support exclusively the following Browser Versions:

  • Microsoft Internet-Explorer – IE 11
  • Mozilla Firefox 57 (52 ESR-Version)
  • Google Chrome 63

Due to IT-Security older Browser-Versions than the above mentioned ones are no longer suitable for running a save System. In case you are using an older version to run the customer portal, please note that this can lead to significant disruptions of the functioning of the system. In order to avoid disruptions or malfunctions, we recommend to download or implement a Browser version that meets above mentioned criteria.

New features GASPORTAL:
Informations for Balancing Group Manager

The innovations of the new GASPORTAL will be explained in the following linked video:


The annual VTP consultation took place from 25 May to 7 June 2020. Over 40 participants accepted this invitation and evaluated the VHP services of GASPOOL. The results of the consultation you will find here.

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GASPOOL starts a Control Energy Tender for Flexibility for the winter period 2020/21. Bits can be submitted from 29 june until 10 July 2020.

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Information about handling the virus and business continuity

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