Downtime IT infrastructure for maintenance work

In order to guarantee the operational security of the GASPOOL market area manager, the business-relevant IT systems with all their content are serviced once a month for a maximum of two hours and occasionally cannot be reached due to a temporary downtime. In this way we guarantee the functionality of the IT systems and unplanned failures are minimized.

We will publish the time of maintenance work and the associated inaccessibility of the IT systems on our company website with immediate effect. The maintenance work will not take place in the general office working hours, but rather in the evening or night hours, so that you should not be confronted with too great restrictions.

The date and time of the maintenance window can be found in the overview below.

If you have any questions, please contact your contact person at our company.

The information below is the weeks/days of the current month.
Example: week 1 / Wednesday = the first Wednesday in the current month
Example: week 2 / Thursday = the second Thursday in the current month 

IT System

Week/Day

Time

Impact

Tendering platform for balancing services

Week 1 / Wednesday

5:00 a.m. to 7:00 a.m.

Short-term downtime

Gasportal

Week 1 / Wednesday

5:00 a.m. to 7:00 a.m.

Short-term downtime

Remit

Week 1/ Thursday

5:00 a.m. to 7:00 a.m.

Short-term downtime

BizTalk

Week 2 / Tuesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

BizTalk Market partner communication

Week 2 / Tuesday

8:00 p.m. to 10:00 p.m.

Limited redundancy

BizTalk

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

BizTalk Market partner communication

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Limited redundancy

BizTalk

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

Website www.gaspool.de

Week 2 / Thursday

8:00 p.m. to 10:00 p.m.

Short-term downtime

Area and Zone overview and entry-/exit points of market area THE due to be launched on 1 october we publish here.

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On 21 April the cooperaton contract regarding the merge of the german gas market areas was signed.

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The Slides of the joined customer events for BGM and balancing gas are published here for you.

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