New Customer-Portal

Minimum requirement Browser version

The updated Customer Portal will support exclusively the following Browser Versions:

  • Microsoft Internet-Explorer – IE 11
  • Mozilla Firefox 57 (52 ESR-Version)
  • Google Chrome 63

Due to IT-Security older Browser-Versions than the above mentioned ones are no longer suitable for running a save System. In case you are using an older version to run the customer portal, please note that this can lead to significant disruptions of the functioning of the system. In order to avoid disruptions or malfunctions, we recommend to download or implement a Browser version that meets above mentioned criteria.

New features GASPORTAL:
Informations for Balancing Group Manager

The innovations of the new GASPORTAL will be explained in the following linked video:


From 19. October 2020 updated terms and conditions for Long Term Options will be effective. Further information can be found here.

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GASPOOL is going to conduct a tender for the adjusted product Long Term Options. The tender starts in Oktober 2020. You will find more informations here.

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GASPOOL publishes new fees and neutrality charges effective from October 2020

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