Downtime IT infrastructure for maintenance work

In order to guarantee the operational security of the GASPOOL market area manager, the business-relevant IT systems with all their content are serviced once a month for a maximum of two hours and occasionally cannot be reached due to a temporary downtime. In this way we guarantee the functionality of the IT systems and unplanned failures are minimized.

We will publish the time of maintenance work and the associated inaccessibility of the IT systems on our company website with immediate effect. The maintenance work will not take place in the general office working hours, but rather in the evening or night hours, so that you should not be confronted with too great restrictions.

The date and time of the maintenance window can be found in the overview below.

If you have any questions, please contact your contact person at our company.

The information below is the weeks/days of the current month.
Example: week 1 / Wednesday = the first Wednesday in the current month
Example: week 2 / Thursday = the second Thursday in the current month 

IT System

Week/Day

Time

Impact

Tendering platform for balancing services

Week 1 / Wednesday

5:00 a.m. to 7:00 a.m.

Short-term downtime

Gasportal

Week 1 / Wednesday

5:00 a.m. to 7:00 a.m.

Short-term downtime

Remit

Week 1/ Thursday

5:00 a.m. to 7:00 a.m.

Short-term downtime

BizTalk

Week 2 / Tuesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

BizTalk Market partner communication

Week 2 / Tuesday

8:00 p.m. to 10:00 p.m.

Limited redundancy

BizTalk

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

BizTalk Market partner communication

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Limited redundancy

BizTalk

Week 2 / Wednesday

8:00 p.m. to 10:00 p.m.

Short-term restriction in message processing, all messages are buffered and processed

Website www.gaspool.de

Week 2 / Thursday

8:00 p.m. to 10:00 p.m.

Short-term downtime

As of 1 April 2021, the regulations for the transition to the market area of Trading Hub Europe will apply.

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Invitation to 7th market dialogue via live stream on 10 February 2021

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GASPOOL publishes new fees and neutrality charges effective from October 2020

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